Ticket Attachments

Adding attachments is useful for providing more information about an issue. Attachments must be a JPG, PDF or PNG under 25MB in size.

To add an attachment:

1. Open the ticket that needs to be updated.
2. Click on the paper clip icon to open a file browser.
3. Locate a file (.jpg, .pdf, or .png) to upload and click Open.
4. The ticket will automatically update to include the attachment.

Do you still need help? Contact Us