Packing and Shipping

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  1. Dead-on-Arrival & Damaged Products What to do with dead-on-arrival and damaged products At Trafera, our goal is always to help you, our customer. We are happy to assist you with claims for dead-on-arrival, defective-on-arrival, and/or damaged-on-arrival (DOA) products. Often, this includes providing advanced replacement and free ...
  2. How to Package Devices for Repair Shipping Before you pack your device(s) If your device has biological contamination or a bug infestation, STOP. We cannot perform repairs on it, nor can we return it to you due to shipping restrictions. Please contact to discuss whether there are any options available under your ...
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