Packing and Shipping
- Dead-on-Arrival & Damaged Products What to do with dead-on-arrival and damaged products At Trafera, our goal is always to help you, our customer. We are happy to assist you with claims for dead-on-arrival, defective-on-arrival, and/or damaged-on-arrival (DOA) products. Often, this includes providing advanced replacement and ...
- How to Package Devices for Repair Shipping Before you pack your device(s) If your device has biological contamination or a bug infestation, STOP. We cannot perform repairs on it, nor can we return it to you due to shipping restrictions. Please contact support@trafera.com to discuss whether there are any options available under your ...