Trafera support

Trafera provides full and friendly support for your school’s devices from the moment they arrive to the day you trade them in for new ones.

Your Trafera Portal

Meet the new Trafera Customer Portal: Your single spot for Trafera warranties, repairs, and orders.

  • Submit repairs and warranty claims
  • Review order history
  • View real-time status and analytics
  • Login with Google Single Sign On

GIVE US A CALL! WE ARE HERE TO HELP

Trafera Support: Local

(651) 888-7922

Interactive Panel Support

Trafera Madisonville (Formerly AXIEDU):

(985) 235-7576

Trafera Support: Toll-Free

(855) 862-5120

Manage warranties, repair claims, and services

For Chromebooks, laptops, and PCs

For interactive panels, Lü systems, and projectors

For everything else, please choose one of the support options below:

Service That’s “Second to None”

“The customer care provided by Trafera is second to none. The level of detail and accountability demonstrated has
been superior and each representative with whom I have had contact has been efficient, professional and gracious. I
highly recommend Trafera for your technology needs!”

 

Trafera Customer | Spirit Lake, IA

Smart & Simple Repair Shipping

Trafera makes maintaining your devices easier than ever.

We’ll send you a box to fill up with several broken devices as they come in. Record the serial numbers and when it’s full, submit everything on a single repair ticket in your Trafera portal.

For any devices or issues not covered under warranty, we’ll send you a quote and leave it up to you whether to fix it or just send it back.

Trafera Warranties

Defend your devices with the warranty designed for schools.

The Trafera Silver, Gold, and Platinum Warranties were designed with K-12 in mind to support instructional uptime and give tech teams back their time.

Customer Portals

Support and Repair Experience in one location.

Submit warranty and non-warranty repair requests and keep an eye on your repair statuses. 

If you don’t have a portal yet or need to change users on an existing portal, click below and we’ll get everything set up for you.

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