Trafera Warranties

Why a Trafera warranty?

Warranty coverage designed for k-12

Everything we do is with K-12 in mind, and our warranty is no

exception. We’ve built our warranty coverage around the unique

needs of education, structuring it to promote instructional uptime

and conserve your precious time.

 

Claims are easy through our online customer portal, where up

to 25 devices can be added in under five minutes. We’ll take care

of all the mailing labels and even provide boxes. Maintaining

your devices couldn’t be simpler.

 

  • Warranty coverage built for K-12
  • Single point of contact
  • Easy online submission form

Trafera Silver Warranty

• $0.00 deductible

• Hardware fail coverage

• We pay return shipping

Trafera Gold Warranty

• With Accidental Damage Protection (ADP)

• Everything from the Silver Warranty +

• We pay shipping both ways

• Covers stylus/EMR Pen/Apple Pencil

Trafera Platinum Warranty

• With Accidental Damage Protection (ADP)

• Everything from the Gold Warranty +

• Theft/loss

• Spare parts on site

• Extended battery coverage

Compare Warranties

Trafera Warranties
Compare Warranties
Trafera Silver
(Similar to OEM warranty)
Trafera Gold
(Premium coverage)
Trafera Platinum
(Ultra-premium coverage)
DEDUCTIBLE $0 $0 $0
HARDWARE FAILURE
ACCIDENTAL DAMAGE PROTECTION
PER DEVICE LIMIT OF ADP 1 Unlimited
SPARE PARTS ON SITE
THEFT/LOSS* *
SHIPPING We pay return shipping We pay shipping both ways We pay shipping both ways
BATTERY 1 year OEM 1 year OEM 1 year laptop
3 year Chromebook
(1 replacement each)
AC ADAPTER ADP incident** ADP incident**
STYLUS/EMR PEN/APPLE PENCIL ADP incident** ADP incident**

* Coverage for theft/loss is limited to up to two percent (2%) of the total units purchased at one time or under the warranty agreement. Does not cover replacement of stylus/EMR pen/Apple pencil or AC Adapters. Units reported as stolen must include a copy of a police report submitted with the claim. In instances of theft/loss, administrators are required to “disable” (lock the device) in the Google Admin Console.

** Excludes theft/loss. Replacement for manufacturer defect or one accidental damage incident over the lifetime of the warranty period after pre-exchange of the damaged unit.

This table is provided for illustration purposes only and is subject to the Trafera Limited Warranty (“Trafera Warranty”).  In the event of conflict, the Trafera Warranty shall control.  The Trafera Warranty may provide for duplicate coverage already provided to you by other insurance policies or manufacturer’s warranties available to you.  You are not required to purchase a Trafera Warranty in order to purchase a device from Trafera.  Please contact your Trafera sales representative for further information about the Trafera Warranty.

 

“One of the best...”

“[Trafera is] one of the best vendors our district works with. The

warranty, support, and sales are top-notch. This is one of those

rare vendors that we feel like there is a partnership, not just a

support transaction. Well done Trafera!”

– School District CTO | Dekalb, IL

Add a trafera warranty to all your devices

You can have peace of mind for all your devices by adding Trafera warranties even after the sale, anytime before the original manufacturer warranty expires. This includes devices that weren’t purchased from us. Get in touch with a friendly Trafera sales rep to discuss coverage options for your Chromebooks and Windows laptops.

Get in touch

Drop us a line, send us a message, or connect with us on social.
We want to talk with you about your IT goals and
work with you towards making amazing things happen.

 

Local: (651) 888-7922
Toll Free: (855) 862-5120
Email: sales@trafera.com

Contact Us!

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