How-to
- How to Create a Chromebook Report The ChromeOS Device Report provides a detailed list of Chromebook Devices and their properties. To get started: Log in to Admin+. Choose Workflow+ on the left navigation menu. Click on New Workflow near the top right. Select ‘From Scratch‘. Provide a Name and Description for the ...
- How to Create a Ticket Log in to Admin+. Choose Tickets on the left navigation menu. Click New Ticket near the top right of the page. Provide a Subject and Description for the ticket. Note: A description is not required, but adding details may be helpful. Click Add Ticket. After submitting the basic ...
- How to Create an Asset Log in to Admin+. Choose Assets on the left navigation menu. Select +New Asset near the top right of the page. Provide a Model, Serial Number, Asset Tag, Manufacturer, Building, Location, Type, and Status. Note: Only Model and Serial Number are required. All other attributes are ...
- How to Set Up Your Mailbox To access many of the Admin+ features, you need to set up your mailbox. For example, the Tickets module lets you send emails, create tickets (from new emails), and add comments (from replies) via your organization's service account. Without a configured mailbox, these features are disabled. ...
- How to use Rules to Auto-Assign Tickets Tickets can be automatically assigned to an Agent or Team, or to specific members of a Team. Team assignments can also use the 'Round Robin' system to alternate between Team members. To get started: Log in to Admin+ as a Super Admin. Select Settings from the left navigation menu. Next, ...
- Workflow - How to Automate Off-Boarding Users [Video] In this video, we'll explore how you can use Workflow to automate the off-boarding of student accounts. Do you still need help? Contact Us
- Workflow - How to Create Device Reports [Video] Create weekly or monthly reports for devices, including reports for lost devices or devices requiring replacement, along with other valuable insights regarding the usage of Chromebooks in your domain. Do you still need help? Contact Us
- Workflow - How to Create Storage Reports [Video] Created scheduled reports that easily identify users who have exceeded their storage limit, flag those who have excessive storage, and automatically send warning emails to those who are over their limit. Do you still need help? Contact Us
- Workflow - New Staff Onboarding [Video] Simplify your new staff onboarding with workflow automation in Admin+ Do you still need help? Contact Us
- Workflow - Take Control of Your Storage [Video] Find any file in your domain and then transfer it, delete it, schedule it for trash, or create an archive in Google Cloud. Do you still need help? Contact Us