General
- Transfer your Google Workspace account to Trafera (This only applies to customers who purchased their Google Workspace licenses from Kincaid IT) Go to this link ➜ Retrieve Transfer Token. Sign in using your managed Google Account username and password. If prompted, check the box to agree to the terms and conditions. Under Enter ...
- Contacting Google Workspace Support (This only applies to customers who purchased their Google Workspace licenses from Kincaid IT) Within the Google Admin Console, navigate to the help icon. A new window will open. Press "Contact support" Press the "Google support" link to open a case. Not currently a customer of ...
- Chrome Education Upgrade Order Process After you place an order with Trafera. Trafera places the order with our fulfillment partner. Our fulfillment partner processes the order. This normally takes 2-4 business days. The Chrome Education Upgrades are loaded into your organization's admin console once the order is ...
- Provide Information about your Domain's Subscriptions Sign in using your managed Google Account username and password Go to this URL: https://admin.google.com/ac/billing/subscriptions Take a screenshot Provide the screenshot to Trafera Do you still need help? Contact Us
- Access a Delegated Email Mailbox You must have access to the delegated email mailbox before you can access it. Open mail.google.com Follow the steps in the image below. Do you still need help? Contact Us
- Storage Numbers for a Data Migration Trafera may ask for storage numbers when quoting a data migration. Here is what we need and how to get the numbers. Source Destination - Google Workspace Totals from: Gmail Drive Shared Drives In the Google Workspace Admin Console, go to Storage on the left-hand navigation or click ...
- Migrating Classic Sites to New Sites As of January 10, 2024, all Classic Sites have been migrated to Google's New Sites product. Classic Sites versions of these sites are no longer available. What does this mean for your organization? Classic sites in your domain have been migrated and are now available as “Drafts” in New ...
- Google Workspace Core Services Gmail Help Center Google Calendar Help Center Google Classroom Help Center Google Drive Help Center Google Meet Help Center Do you still need help? Contact Us