Services & Repairs

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  1. Try This Before Repairing Chromebooks Steps that might help avoid needing to send Chromebooks for repairs If the device won’t power on, try plugging it in to a known good charger for at least 15 minutes. Chromebooks can take up to one minute to power on after some updates. Try performing a hard reset (caution: this might ...
  2. Deprovisioning Chromebooks for Repair If possible, bypass the need to deprovision We would prefer that you never have to deprovision the Chromebooks you send Trafera for repair. And you don’t have to as long as you’ve provided us with limited-authority credentials for your Google Admin console. This will allow us to ...
  3. White Glove Tutorials Print instructions One of our goals at Trafera is to make deploying Chromebooks as easy and frustration-free as possible. To help with enrollment, we will need limited access to your Google Domain during white glove setup These guides will help you through the process of creating a restricted ...
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