trafera warranties

Trafera Limited Warranties
Including Accidental Damage Protection

Streamline your warranty process with a Trafera Warranty. We proudly offer our Silver, Gold, and Platinum Warranties directly to our customers, giving you a single point of contact for any and all repairs. All logistics and logistic costs–from shipping/receiving to the actual repairs–are handled by Trafera’s in-house staff at our regional technical facilities. Maintaining your devices truly couldn’t be simpler.

 

Trafera's 3 Warranties

Trafera Warranty Summary

Compare our Warranties

* Trafera warranties exclude replacement of lost or stolen stylus/EMR pen/Apple pencil. Trafera will replace a manufacturer’s defective unit or damage event for the lifetime of the warranty period with the pre-exchange of the damaged unit (damage incident clause applies to Gold and/or Platinum warranty only)
** Trafera warranties exclude replacement of lost or stolen AC Adapters. Trafera will replace a manufacturer’s defective unit or damage event for the lifetime of the warranty period with the pre-exchange of the damaged unit (damage incident clause applies to Gold and/or Platinum warranty only).
*** Coverage for theft/loss is limited to up to two percent (2%) of the total units purchased at one time or under warranty agreement (theft/loss clause applies to Platinum warranty only). Trafera excludes replacement of lost or stolen stylus/EMR pen/Apple pencil or AC Adapters. For units reported due to theft, a copy of a police report is required and must be submitted to Trafera with the claim. Further, in instances of theft/loss, the end customer is required to set the device to “disable” (lock the device) in the Google Admin Console.

This document is subject to the Trafera Limited Warranty Statement located at trafera.com/warranty-statement/

 

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