Why a Trafera Warranty?
Warranty Coverage Designed For K-12
Everything we do is with K-12 in mind, and our warranty is no exception. We’ve built our warranty coverage around the unique needs of education, structuring it to promote instructional uptime and conserve your precious time.
Claims are easy through our online customer portal, where up to 25 devices can be added in under five minutes. We’ll take care of all the mailing labels and even provide boxes. Maintaining your devices couldn’t be simpler.
- Warranty coverage built for K-12
- Single point of contact
- Easy online submission form
Trafera Warranty Options
- $0.00 deductible
- Hardware fail coverage
- We pay return shipping
- With Accidental Damage Protection (ADP)
- Everything from the Silver Warranty +
- We pay shipping both ways
- Covers stylus/EMR Pen/Apple Pencil
(Similar to OEM warranty)
|ACCIDENTAL DAMAGE PROTECTION||✔||✔|
|PER DEVICE LIMIT OF ADP||1||Unlimited|
|SPARE PARTS ON SITE||✔|
|SHIPPING||We pay return shipping||We pay shipping both ways||We pay shipping both ways|
|BATTERY||1 year OEM||1 year OEM||1 year laptop
3 year Chromebook
(1 replacement each)
|AC ADAPTER||Mfg defect + 1 ADP incident**||Mfg defect + 1 ADP incident**|
|STYLUS/EMR PEN/APPLE PENCIL||Mfg defect||Mfg defect + 1 ADP incident**||Mfg defect + 1 ADP incident**|
Add A Trafera Warranty To All Your Devices
You can have peace of mind for all your devices by adding Trafera warranties even after the sale, anytime before the original manufacturer warranty expires. This includes devices that weren’t purchased from us. Get in touch with a friendly Trafera sales rep to discuss coverage options for your Chromebooks and Windows laptops.
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All statements and information above are subject to the Trafera Warranty Statement located at trafera.com/warranty-statement