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Trafera Support Direct:
Trafera Support Toll Free:
Trafera Madisonville IFP Support (Formerly AXIEDU):
Open a support ticket for Promethean panels
Promethean Tech Support:
(888) 652-2848 Option 3
After hours or you just don’t feel like talking?
Jump to our Support Form
We want your Trafera support and repair experience to be as simple as possible. That’s why we’ve created your personal Trafera portal, where you can submit warranty and non-warranty repair requests and keep an eye on your repair statuses. If you don’t have a portal yet or need to change users on an existing portal, click below and we’ll get everything set up for you. In the meantime, you can still request repairs through our legacy service request form.