Simplified Tech Support and Repairs
A single location for your most common support needs. With your own personal Trafera portal, you can streamline the way you submit, track, and complete repairs for your school’s tech. Available to all Trafera customers to provide simplified access to support for Trafera warranties, manufacturer warranties, paid professional repairs, or in-house repairs.
Smart & Simple Repair Shipping
Trafera Smart Shipping
Simplify your repair process by introducing Trafera Smart Shipping to the mix. We’ll send you a box to fill up with several broken devices as they come in. Record the serial numbers and when it’s full, submit everything on a single repair ticket in your Trafera portal.
Have a mixture of devices that are under warranty and some that aren’t? No problem! As long as you include the serial numbers on your repair ticket, we’ll take care of it. For any devices or issues not covered under warranty, we’ll send you a quote and leave it up to you whether to fix it or just send it back. Nobody makes maintaining your devices easier than Trafera!
Like Adding A Whole Extra Tech Team To Your Staff
There’s a reason our customers stick with us (and it’s not just our great tech). Thousands of schools across the country choose Trafera because of our hyper-responsive sales reps, speedy turnaround times, and high-quality outcomes.
When you need help, we won’t throw you into an endless phone tree of technical support. You’ll have direct access to a rep that knows you and can jump into action on your behalf.
Expand your school’s tech team by partnering with our team here at Trafera!
Service That’s “Second to None”
Additional Resources & Info
With more devices than ever and students taking them home, it’s time to get smart and intentional about streamlining your repair processes.
Defending your students and staff from Coronavirus and other illnesses starts with keeping the thing they use most–their technology–clean.
Noticed your Chromebook running slow? Just like any laptop or tablet Chromebooks aren’t immune to the dreaded slow-down, despite functioning primarily on the cloud.