Service Account Overview

A Service Account is a special account used by the application or workflow. These use API calls to attach application modules to your workspace.

To Manage Service Account:

1. Select Settings in the left navigation menu.
2. Next, click Manage Service Account.
3. The table information shows Account Health, Name, Client ID, Email, and Mailbox Email.
4. To create a service account, click on the Create Service Account. This will open an Add Service Account window with the following options:
   • Automatic - This will create a new service account with all necessary scopes and automatically link it to the available modules.
   • Manual - You must enter all the necessary information to create a service account and select which modules to link to. Required fields include:
     • Name, Description, Service Client ID, Project ID, Service Email, Admin+ Default Email, Ticket Mailbox Email, and Private Key.
       
       
5. After creating a service account, four buttons will be enabled when you hover on the right side of the row. The buttons include:
   • Edit Service Account- You can edit any of the following: Name, Description, Service Client ID, Project ID, Service Email, Admin+ Default Email, Ticket Mailbox Email, and Private Key.
   • Edit API Controls - This will display instructions on how to add the service account to Google Workspace API Controls.
   • Check Scopes - This will test that the service account has all of the necessary scopes for the linked modules.
   • Email Access - This will test if the mailbox email is linked to the service account and can send, receive, and delete emails.

Do you still need help? Contact Us