A Service Account is a special account used by the application or workflow. These use API calls to attach application modules to your workspace.
To Manage Service Account:
Select Settings in the left navigation menu.
Next, click Manage Service Account.
The table information shows Account Health, Name, Client ID, Email, and Mailbox Email.
To create a service account, click on the Create Service Account. This will open an Add Service Account window with the following options:
- Automatic - This will create a new service account with all necessary scopes and automatically link it to the available modules.
- Manual - You must enter all the necessary information to create a service account and select which modules to link to. Required fields include:
- Name, Description, Service Client ID, Project ID, Service Email, Admin+ Default Email, Ticket Mailbox Email, and Private Key.
After creating a service account, four buttons will be enabled when you hover on the right side of the row. The buttons include:
- Edit Service Account- You can edit any of the following: Name, Description, Service Client ID, Project ID, Service Email, Admin+ Default Email, Ticket Mailbox Email, and Private Key.
- Edit API Controls - This will display instructions on how to add the service account to Google Workspace API Controls.
- Check Scopes - This will test that the service account has all of the necessary scopes for the linked modules.
- Email Access - This will test if the mailbox email is linked to the service account and can send, receive, and delete emails.