Trafera Warranty Support For A Wide Range of K-12 devices

Authorized Service Provider For Lenovo, HP, Dell, Acer, and Asus

 Whether your devices are on a manufacturer or Trafera Warranty, you get best-in-class and fast repairs so that teachers and students don’t miss a beat when their devices go down. 


All Your Warranty Needs - Claims Submissions - Device Repairs

Trafera Customer Portal

All your warranty and repair info in a single spot! With your own personalized account (Your Trafera Portal) you can manage your devices, check warranty status, submit claims and more. 

Creating an account is easy. Claim your account to get started!

Incident IQ

Incorporate Trafera’s device warranty claims into ticketing and asset management in Incident IQ. 

Connect your Trafera account with Incident IQ and start submitting and managing your tickets seamlessly through one platform. 

So simple and I love it!

So many companies make warranty claims a big pain. Trafera makes it so simple and I love it... Being able to submit a claim, get the part you need, or just ship the device in for repair makes life so simple."

Kalen Barnes | Johnston County Schools

five stars

We repair devices

Our technicians handle a large volume of repairs for school districts across the country. We repair desktops, touchscreens, convertibles, clamshells, tablets and more. Once we receive your devices, they are treated like VIPs - from diagnostics, repair, to shipping them back to you in environmentally friendly packaging.

We will repair your devices even if you didn’t purchase them from us!

Extend the life of your devices past their warranty!

Reduce e-waste, and build credits with Trafera EcoRepair.