Repairs

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We want your repair process to be as simple as possible. If you have a Trafera Platinum, Gold, or Silver warranty, we invite you to submit all your warranty and non-warranty repair requests by logging in to your personal Trafera portal. If you have a warranty or Care Pack from a manufacturer or you’re new to working with Trafera, you can request repairs without logging in using our service request form. Choose an option below:

Repair status lookup tool

Use our repair status lookup tool to track the progress of your devices throughout the repair process.