Education is as demanding as it is rewarding. The efforts of school technology teams reflect that. The cycle of purchasing, deploying, repairing, and retiring technology is a wheel that doesn’t stop turning and the people behind it all work tirelessly to keep it rolling smoothly.
The rewards of which are great. With powerful and reliable tools–like student Chromebooks, interactive panels, and STEAM gadgets –modern learning can take flight.
To reap the benefits of awesome edtech, technology teams need good help. That’s why thousands of schools nationwide turn to Trafera to support their technology needs, especially when it comes to devices for students.
It’s not just customers who have taken notice of Trafera’s commitment to excellence. Recently, Trafera was named a Lenovo Elite Partner: a designation that sets us among the top 10% of Lenovo partners in the US (and Canada).
What Makes a Lenovo Elite Partner?
Lenovo’s Elite Partner status is granted based on a formula of performance, partner supply and support for Lenovo products and their customers.
Supporting primarily student devices, such as Chromebooks, Trafera stands out among K-12 education vendors with its white glove service, best-in-class repair support, device warranty, professional development and more.
Just ask Jenn Lotze, former Assistant Director of Teaching and Learning (Technology) at Hudson Public School District.
“[Trafera’s] device warranty is unparalleled and has allowed us to have a sustainable 1:1 initiative,” she says about why she chose Trafera as her go-to partner for student devices, warranty claims, and repairs for years.
Customer First and Continuous Improvement
At Trafera, our mission is to provide exceptional service that exceeds our customers' expectations. The teams at Trafera’s repair facilities take the commitment to customer service and apply an unwavering mindset of continuous improvement, producing faster, quality-assured repairs for our customers.
Our team's diligence in delivering superior warranty service and achieving top performance metrics has set us apart as a trusted Lenovo repair partner. Being named among the top 10% of Lenovo partners reflects our team's hard work and relentless pursuit of quality.
Trafera, currently, has five repair facilities across the nation, offering repairs, installation services, and even pickups and dropoffs (in select areas):
- Saint Paul, MN
650 Pelham Blvd, Ste 600, 55104 - Muskogee, OK
601 E Davis Field Rd, Muskogee, OK 74403 - Madisonville, LA
600 Deer Cross Ct E, Madisonville, LA 70447 - Mabscott, WV
213 Depot Street, Mabscott, WV 25871 - Charlotte, NC
5400-M West W.T. Harris Blvd, Charlotte, NC 28269
Quality Repairs for School Devices Boosts Instructional Uptime
At the end of the day, it's all about getting devices back to students quickly and in great condition. We truly believe that by offering fast and dependable repair and warranty services, we can help schools keep their tech running smoothly. This means more time for students to learn and ultimately, a better overall learning experience.
We strive to be the best partner for our customers, which is reflected in the trust that the brands like Lenovo place in our company.