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Unknown ActivPanel PIN Code

In this video you will learn how to reset your ActivPanel when there is a PIN code that you don’t know. If you need to update your firmware, first identify the version of ActivePanel you’re using and then follow the instructions below for your model: Updating Promethean ActivPanel Titanium Updating Promethean ActivPanel Nickel

Updating Promethean ActivPanel Nickel

In this support video we will be discussing how to conduct a firmware flash on your ActivPanel. A firmware flash is like a factory reset but it also provides the most recent and stable version of the firmware. It’s important to note that flashing your ActivPanel is the last step to fix most issues.

Updating Promethean ActivPanel Titanium

In this support video we will be discussing how to conduct a firmware flash on your ActivPanel. A firmware flash is like a factory reset but it also provides the most recent and stable version of the firmware. It’s important to note that flashing your ActivPanel is the last step to fix most issues.

Updating Promethean ActivPanel Ops-G

Before updating your OPS-G, it is important to verify the model of your panel. If you have an Element Series ActivPanel, proceed with the update instructions found here for your OPS-G. For ActivPanel 6 (or previous versions), use the update instructions found here for your OPS-G.   If you continue to have trouble with this issue, please file a support ticket and we will contact you as soon as possible.